Top 5 Questions
What is Checkout+
Checkout + is an optional way to enhance your experience with Atoms. At checkout, you'll see the option to add Checkout+ in your cart. If you would li...
What is the return policy?
30 days, 1 question asked: How can we do better? For any returns within the US, head over to our Returns Portal and we'll email you a pre-paid retur...
How do I exchange/return my Atoms shoes?
Head over to our Returns Portal (returns.atoms.com), generate a pre-paid return label, and send your current pair back. On the Returns Portal , ent...
When will my order be shipped? (Order status/ETA)
We send you emails updating you throughout the entire shipping process; order confirmation when we receive your order, when it's shipped out (with a t...
What size shoes should I order?
Try our Fit Finder . Enter your current shoe size in any brand you use now and it converts it to Atoms' sizes. Our sizing chart can be found here . I...